InspectorCam Help Page
How to set up InspectorCam
Troubleshooting and common problems
FAQ
Do you offer free shipping and returns?
Yes! We offer free shipping and returns on all orders. If you are not satisfied with the product, you can easily return it within 30 days.
What is your satisfaction guarantee?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied, you can return the product and get your money back – completely risk-free!
How long does delivery take?
We usually ship orders the same day, and delivery time is typically 2–5 business days, depending on your location.
Is the camera waterproof?
Yes! InspectorCam has an IP67 waterproof rating, meaning it withstands water and dust – perfect for pipe inspection or use in humid environments.
Does InspectorCam work with all phones?
Yes, the camera works with both Android and iPhone. You connect via Wi-Fi and use our app to view and save recordings.
How long does the battery last?
The battery lasts about 90 minutes per charge. You can easily recharge it via USB.
Do I need my own network to connect to InspectorCam?
No. InspectorCam’s battery acts as a small router and creates its own WiFi network.
The hook falls off. What should I do?
The hook, magnet, and mirror are attached by inserting the end into one of the small holes at the end of the camera. Then slide the black rubber band over it to secure it in place.
The image is unstable. What should I do?
If you experience an unstable image, the cause may be low battery power. Fully charge the battery and try again.